accessing care

If you or your child are sick, we ask that you please reschedule. We are committed to the care of your child, and will provide care any way necessary, based on your individual needs.

• Already scheduled appointments: If you already had an appointment scheduled, your care team will be reaching out to you with options for your visit. Those include keeping an in-person visit, doing a telephone call, doing a video visit, or rescheduling your appointment. If you do not hear from your care team within 24 hours of your appointment, please call central scheduling at 937-641-4000.
• New in-person appointments: If you need to make a new in-person appointment you can  schedule online or you can call our scheduling team at 937-641-4000.
• Scheduling a virtual visit: Depending on your clinic, you could do a telephone call or video visit. To schedule a virtual visit, call our scheduling team at 937-641-4000.
  • If you are scheduled for a video visit, please find instructions for getting set up for video visits with a Dayton Children’s provider.   
  • We encourage you to sign in to your MyKidsChart account  to ensure you can successfully access your account and be ready for your visit. Don’t have an account? It’s easy to sign up now!  

Patients who will be admitted (staying in the hospital overnight) after surgery will need to be tested for COVID-19 prior to their procedure, regardless of vaccination status. If your child has symptoms the day of surgery, we will test them that day. 

Learn more about surgery/procedures and COVID-19 testing here.

​For hours and information for all locations, please visit our locations page. For urgent care, Kids Express, and emergency department wait times, please visit our wait times page. 

We have implemented visitor restrictions to limit the number of people in the hospital. All of these efforts are to help keep our patients, families and staff safe, and prevent the spread of COVID-19. 

View more details about our visitor restrictions.

Each clinic is a little different and many are offering video visits. Your care team will talk through your options and you can decide together what will be best for you and your child. Please be sure your MyKidsChart account is working, if you have one, or sign up for an account now! Having MyKidsChart will enable you to communicate with your provider and prepare you for a video visit, if scheduled.

First, download the MyKidsChart app, and make sure that you are able to sign into your MyKidsChart account. If you don’t have an account, sign up here! We also recommend testing your connection before your visit.

We know schedules and routines can be unpredictable, but please try to find a quiet, comfortable spot at home where you and your child can have the appointment. Please avoid doing your visit in the car, in the grocery store, etc. We want to make sure that your video visit is as productive as possible!

View more step-by-step instructions for getting ready for a video visit.

Masks are required. All employees, patients and visitors who are older than 2 are required to wear facemasks over their nose and mouth. Your safety and our employee’s safety is our top priority.