helping us go above and beyond
Children and their families are at the heart of everything we do at Dayton Children’s. We recognize that families are experts in the care and understanding of their children, and that the voice of every family is important. When a family shares about their experiences in health care, we learn new ways to serve our families better.
Our parent partner programs provide opportunities for families to join with us to seek solutions to unmet needs within the hospital, to promote family centered care, and to improve the patient and family experience.
who are parent partners?
A parent partner is:
- Any parent, grandparent, guardian whose child is or has been a patient at any Dayton Children’s location in the last 12 months
- Partners also include young adult patients (18 and up)
- Someone who can speak up honestly and thoughtfully
- Someone who wants to work on behalf of all families
- Someone who likes working as part of a team
- Someone who cares about making Dayton Children’s better
what do parent partners do?
Our parent partners serve in many different roles. As a parent partner, you may have the opportunity to share your story, review documents, help us design new spaces, or serve on an advisory council or committee.
One way we hear your voice is through our E-Advisory. This group provides input online through our Parent Partners Insider Facebook page. Parent Partners Insider Facebook members are asked their opinion about a variety of topics that help improve the Dayton Children’s experience. Time commitment is minimal and no training is required. If you are interested in joining this private Facebook page or want to learn more, please click here.
Family Action Collaborative Teams (FACTs)
Family Action Collaborative Teams or FACTs are parent partners whose primary focus is within a specific department, diagnosis or population. The FACTs are working groups that partner with physician and nursing representatives on process or quality improvement projects that are patient and family focused.
Patient Family Advisory Council (PFAC)
The Patient Family Advisory Council (PFAC) is comprised of parents, grandparents, or guardian of a child who has received care at any Dayton Children’s location. Council members may also be young adult patients (18 and up). Parent partners with varied backgrounds and healthcare experiences are involved. The PFAC meets monthly and has the opportunity to listen to and provide feedback on a wide variety of topics. Some of the most recent accomplishments include:
- Providing two complimentary meals per day to all inpatient families
- Improved handicap accessible bathrooms
- Design input on new patient and family spaces
Parents Encouraging Parents
Dayton Children’s understands when you have a child with a chronic health condition or have received a new life changing diagnosis you may feel alone and wished you could talk to another parent/caregiver who has been through a similar experience. The parents encouraging parents program is a network of experienced and trained parents/caregivers who have been through similar experiences.