Cindy Burger named vice president for the patient and family experience
Cindy Burger, MS, RN, clinical project executive, has been promoted to vice president for the patient and family experience at Dayton Children’s. This position plays a key role in meeting the hospital’s mission and is a key focus area for the hospitals strategic roadmap, Destination 2020.
For the past year, Cindy has led the clinical design of the long-range master facility planning as the clinical project executive and has served as the director of the Dayton Children’s newborn intensive care unit (NICU), as well as provided leadership for the operations of the Southwest Ohio Neonatal Collaborative, the care alliance with Miami Valley Hospital.
“Cindy is a great leader and the right person for this role,” says Matt Graybill, chief operating officer. “This change also provides an opportunity to combine the clinical project executive role into the patient experience position as the two are uniquely related. Under Cindy’s direction, our new patient care facility will be designed to revolutionize the patient and family experience, and allow us to improve patient care in the safest environment possible. This transformation in our campus gives us the opportunity to advance our role as a leader in children’s health.”
Cindy brings a wealth of experience to this role with her knowledge of leading clinical building projects. Cindy has an extensive background and led the hospital’s NICU redesign, the Wallace Critical Care Complex renovation and the Soin Pediatric Trauma and Emergency Department project. Her expertise in clinical evidence-based design and her ability to translate that effectively into operations led to two prestigious Environment of Care awards for the hospital.
Cindy has been with Dayton Children’s since 1988. She received her Bachelor of Science in Nursing and her Masters of Science Degree in Nursing from Wright State University.
She has directed all critical care services since 2001, the emergency and trauma center since 2008 and the NICU since 1988. Her leadership resulted in national recognition for quality, safety and innovative programs, such as the Race to Results in the pediatric intensive care unit, the emergency outreach nurse program and the family-centered care model implemented in the NICU.
“Cindy’s clinical expertise and leadership will be critical to enhancing and shaping the overall patient and family experience at Dayton Children’s. It will also lead to the successful renewal of the Dayton Children’s campus to help meet the needs of our patients and their families well into the future,” says Graybill.
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