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coronavirus (COVID-19) information hub

what to expect at Dayton Children's during COVID-19

This short video walks you through what families should expect when coming to Dayton Children's and how we are taking safety above and beyond. 

As we all continue to navigate the COVID-19 pandemic, we want to remind our families that we are here for you during this challenging time. Our commitment to provide safe, quality care for our patients is our highest priority.

Below are some of the top FAQs from parents. You can also skip to one of these sections for additional information. 

my child has an upcoming appointment or I need to make an appointment. what should I do?

If you or your child are sick, we ask that you please reschedule. We are committed to the care of your child, and will provide care any way necessary, based on your individual needs.

  • Already scheduled appointments: If you already had an appointment scheduled, your care team will be reaching out to you with options for your visit. Those include keeping an in-person visit, doing a telephone call, doing a video visit, or rescheduling your appointment. If you do not hear from your care team within 24 hours of your appointment, please call central scheduling at 937-641-4000.
  • New in-person appointments: If you need to make a new in-person appointment you can  schedule online or you can call our scheduling team at 937-641-4000.
  • Scheduling a virtual visit: Depending on your clinic, you could do a telephone call or video visit. To schedule a virtual visit, call our scheduling team at 937-641-4000.

what is the status of surgical procedures at Dayton Children's?

As of May 1, hospitals are now allowed to perform surgeries that do not require an overnight stay. We know that many of you had appointments and surgeries postponed during this time and are anxious to get them rescheduled. We are diligently working to prioritize and reschedule these surgeries.  

If you had a surgery postponed, you can expect to hear from our team soon to reschedule and to learn what to expect while at the hospital, especially those additional safety measures we have in place. 

All patients will be tested for COVID-19 prior to their surgery. 

Learn more about our surgery procedures and what you can expect during COVID-19. 
 

what is Dayton Children's doing to keep patients, families and visitors safe?

We know you may have concerns about coming to Dayton Children's right now. We want to assure you that your family’s safety is our TOP priority and that is is safe to come to Dayton Children's. Learn more about the 5 ways Dayton Children's is keeping your family safe. 

 

if I need to come to any Dayton Children’s location, will I have to do anything different when I arrive?

We have limited entrances at the main and south campuses, so follow the signs to the open entrance. All patients, visitors and staff will be asked if they have had a cough, respiratory illness symptoms (difficulty breathing or shortness of breath) or a fever greater than or equal to 100 degrees F, and if they have been in close contact with someone who has a confirmed case of COVID-19. Based on your response, you will get a certain colored sticker/bracelet to wear.

All visitors (adults and children) will also receive a disposable mask after they are screened. The general mask Dayton Children’s provides helps stop the person wearing it from spreading germs to others. If you come to the hospital wearing a cloth mask, you may continue wearing it. We are also happy to provide a disposable mask, if you'd prefer. You can read more about this change here.

We invite you to watch this short video and share it with your child before you come to Dayton Children's to ease any anxieties. 

are all of Dayton Children's locations open?

We have closed some locations or limited hours in response to COVID-19. Here are the open locations based on the care your child needs: 

For hours and information for all locations, please visit our locations page. For urgent care, Kids Express, and emergency department wait times, please visit our wait times page

I have more questions. Where can I find the answers?

Please explore the sections below for more detailed information about accessing care at Dayton Children's and additional resources.  If you have additional questions about the coronavirus please call your clinic directly, or call our COVID-19 parent hotline at 1-888-746-KIDS (5437) from 8:00 am - 8:00 pm.

accessing care

We are here for you and your family during this unprecendented time. We have all the answers to your questions about upcoming appointments, visitor restrictions, open locations, and more. 

Read more about accessing care at Dayton Children's.

visitor restrictions

We have implemented visitor restrictions to limit the number of people in the hospital. All of these efforts are to help keep our patients, families and staff safe, and prevent the spread of COVID-19. 

View our visitor restrictions.

COVID-19 resources

We are committed to providing our patient families with information and resources to help manage your health and overall well-being. Browse our resources page for tips from our experts on a variety of topics, links to trusted state and national sources, and more.

View more resources.

for health care professionals

We are committed to doing our best to keep our partnering health care professionals informed about the latest efforts being put into place at Dayton Children's. Visit our COVID-19 resource hub for health care professionals to find additional resources.

View additional information for health care professionals.

COVID-19 FAQs

Our knowledge of COVID-19 is regularly evolving. We have answered our most commonly asked questions below.

Learn more about COVID-19.

questions about coronavirus

If you have additional questions about the coronavirus please call your clinic directly, or call our COVID-19 parent hotline at 1-888-746-KIDS (5437) from 8:00 am - 8:00 pm.