coronavirus (COVID-19) information hub
what to expect at Dayton Children's during COVID-19
This short video walks you through what families should expect when coming to Dayton Children's and how we are taking safety above and beyond.
As we all continue to navigate the COVID-19 pandemic, we want to remind our families that we are here for you during this challenging time. Our commitment to provide safe, quality care for our patients is our highest priority.
Below are some of the top FAQs from parents. You can also skip to one of these sections for additional information.
- accessing care
- visitor restrictions
- surgery during COVID-19
- clinic and illness specific information
- COVID-19 resources and FAQs
- ways to help
my child has an upcoming appointment or I need to make an appointment. what should I do?
If you or your child are sick, we ask that you please reschedule. We are committed to the care of your child, and will provide care any way necessary, based on your individual needs.
- Already scheduled appointments: If you already had an appointment scheduled, your care team will be reaching out to you with options for your visit. Those include keeping an in-person visit, doing a telephone call, doing a video visit, or rescheduling your appointment. If you do not hear from your care team within 24 hours of your appointment, please call central scheduling at 937-641-4000.
- New in-person appointments: If you need to make a new in-person appointment you can schedule online or you can call our scheduling team at 937-641-4000.
- Scheduling a virtual visit: Depending on your clinic, you could do a telephone call or video visit. To schedule a virtual visit, call our scheduling team at 937-641-4000.
- If you are scheduled for a video visit, please find instructions for getting set up for video visits with a Dayton Children’s provider.
- We encourage you to sign in to your MyKidsChart account to ensure you can successfully access your account and be ready for your visit. Don’t have an account? It’s easy to sign up now!
what is the status of surgical procedures at Dayton Children's?
As of May 1, hospitals are now allowed to perform surgeries that do not require an overnight stay. We know that many of you had appointments and surgeries postponed during this time and are anxious to get them rescheduled. We are diligently working to prioritize and reschedule these surgeries.
If you had a surgery postponed, you can expect to hear from our team soon to reschedule and to learn what to expect while at the hospital, especially those additional safety measures we have in place.
All patients will be tested for COVID-19 prior to their surgery.
what is Dayton Children's doing to keep patients, families and visitors safe?
We know you may have concerns about coming to Dayton Children's right now. We want to assure you that your family’s safety is our TOP priority and that is is safe to come to Dayton Children's. Learn more about the 5 ways Dayton Children's is keeping your family safe.
if I need to come to any Dayton Children’s location, will I have to do anything different when I arrive?
We have limited entrances at the main and south campuses, so follow the signs to the open entrance. All patients, visitors and staff will be asked if they have had a cough, respiratory illness symptoms (difficulty breathing or shortness of breath) or a fever greater than or equal to 100 degrees F, and if they have been in close contact with someone who has a confirmed case of COVID-19. Based on your response, you will get a certain colored sticker/bracelet to wear.
All visitors (adults and children) will also receive a disposable mask after they are screened. The general mask Dayton Children’s provides helps stop the person wearing it from spreading germs to others. If you come to the hospital wearing a cloth mask, you may continue wearing it. We are also happy to provide a disposable mask, if you'd prefer. You can read more about this change here.
We invite you to watch this short video and share it with your child before you come to Dayton Children's to ease any anxieties.
are all of Dayton Children's locations open?
We have closed some locations or limited hours in response to COVID-19. Here are the open locations based on the care your child needs:
- Outpatient/clinic appointments: Main and south campus, or as specified by your provider
- Inpatient services: Main campus
- Emergency department: Main and south campus, open 24/7
- Urgent care: Huber Heights and south campus
- Rehab services: Main campus, south campus, Troy
- Minor conditions when your primary care is not available: We are offering video visits for Kids Express, and in-person visits at our Springboro Kids Express location. We have temporarily closed the Mason and West Chester locations. To schedule a video visit please call 937-641-5066 or request an appointment.
I have more questions. Where can I find the answers?
Please explore the sections below for more detailed information about accessing care at Dayton Children's and additional resources. If you have additional questions about the coronavirus please call your clinic directly, or call our COVID-19 parent hotline at 1-888-746-KIDS (5437) from 8:00 am - 8:00 pm.
We are here for you and your family during this unprecendented time. We have all the answers to your questions about upcoming appointments, visitor restrictions, open locations, and more.
We have implemented visitor restrictions to limit the number of people in the hospital. All of these efforts are to help keep our patients, families and staff safe, and prevent the spread of COVID-19.
- Beginning May 18, patients may have two adult caregivers accompany them: While we still encourage you to limit to one adult caregiver per patient, starting Monday, May 18, we have eased restrictions to allow two adult caregivers per patient. No other visitors will be permitted, including siblings. These restrictions apply for all areas including clinic appointments, inpatient stays, surgery and urgent/emergency care.
- Adult caregivers will be screened for wellness every day. They should also do hand hygiene (use hand sanitizer or wash their hands) at the wellness screening and before coming in and out of their child’s room. Caregivers will also be asked to primarily stay in their child’s room.
- Anyone over the age of 50 with chronic health problems should avoid visiting a patient in the hospital.
We are committed to providing our patient families with information and resources to help manage your health and overall well-being. Browse our resources page for tips from our experts on a variety of topics, links to trusted state and national sources, and more.
for health care professionals
We are committed to doing our best to keep our partnering health care professionals informed about the latest efforts being put into place at Dayton Children's. Visit our COVID-19 resource hub for health care professionals to find additional resources.
Our knowledge of COVID-19 is regularly evolving. We have answered our most commonly asked questions below.