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coronavirus (COVID-19) information hub

COVID-19 hotline 1-888-746-KIDS (5437)

COVID-19 is an emerging, rapidly evolving situation.  Dayton Children's is working with public health partners at all levels and will continue to provide updated information as it becomes available. 

Please use the sections below for resources and answers to frequently asked questions. If you do not see an answer to your question in this hub, please call our COVID-19 hotline at 1-888-746-KIDS (5437) from 8:00 am – midnight. If you call the hotline and receive the voicemail option, please leave a message and the nurses will respond. 

You can also see our most recent updates with time stamps on COVID-19 in our news hub. 

what are the symptoms?

Covid-19 causes a fever, cough and trouble breathing, which may appear 2-14 days after exposure. Symptoms are a bit like those caused by a cold or the flu. The virus can be more serious in some people, especially if they were already sick or weak. So far, children have been less impacted than older people.

what should I do if I have these symptoms?

  • DO NOT go anywhere without calling your doctor first. By calling first, you can be directed to the right place for you and avoid exposing more people than necessary to illness.

CALL YOUR DOCTOR IF YOU:

  • Develop symptoms
  • Have been in close contact with a person known to have COVID-19

 

Dayton Children's information

visitor restrictions

Updated on March 20, 2020

  • Adult caregivers, maximum of one (1) is permitted (if your child is staying in the hospital, there is still a maximum of one (1) adult caregiver permitted at a time, however, one (1) additional adult caregiver can switch in and out during your child’s stay.) No other visitors will be permitted, including siblings. Exceptions must be arranged with the patient care manager of the unit or administrator. This applies to inpatient stays as well as clinic visits.
  • Adult caregivers of inpatients must be screened for wellness every day. Adult caregivers will receive a sticker, badge or clearance to wear on the unit or while inside Dayton Children’s.

Colors indicate:

o   Green- May visit, no mask

o   Yellow- May visit but a mask is required
 

  • Adult caregivers with mild respiratory symptoms – but absent of fever – may visit and must wear a mask (yellow sticker). If a fever is detected during wellness screening or a guardian is not wearing a required mask, they will be asked to leave.
  • Adult caregivers without a badge may not enter patient care areas.
  • All adult caregivers are expected to do hand hygiene at 1) the wellness screening, 2) before entering and exiting the patient’s room.
  • Anyone over age 50 or with chronic health problems should avoid visiting a patient in the hospital.
  • All guardians will be asked to primarily remain in the room with the patient.
     

Family and friends are encouraged to communicate with patients by:

o   Using Skype or Facetime via their cell phones

o   Sending an email or greeting card 

Thank you for your patience and understanding. Your health — and the health of our patients — is our priority.

what is happening with surgeries and clinic visits?

In accordance with Ohio Governor, Mike DeWine’s new guidelines, we are making changes to elective surgeries and patient clinic visits at Dayton Children’s.

For surgeries that are not urgent, providers are reviewing each case to determine if it should continue on schedule or if it can be rescheduled safely for a later date. Parents will be contacted to discuss the options, as needed.

For clinic visits, if parents or child are sick, we are asking them to reschedule their appointment for date when they will be feeling better. Our care teams are also reaching out to families with four options for their scheduled visit:

• In-person
• Telephone consultation
• Video visit
• Reschedule

If parents do not hear from their care team within 24 hours before the appointment, please give the clinic a call. Rest assured, we will take care of each child in any way necessary, based on each individual circumstance.

are outpatient care centers still open and is your urgent care at south campus in Springboro closed?

To prevent the spread of COVID-19, Dayton Children's is temporarily closing several outpatient care centers including the Beavercreek, Kettering, Vandalia, Lima, Springfield and Warren locations. These closings are effective Monday, March 23, 2020.  

While these locations are closed, lab and imaging services are still available at these following Dayton Children's area locations: 
 
main campus — Dayton 
main line.............................................................937-641-3000 
emergency department line..................................................... 937-641-3600 
 
One Children’s Plaza 
Dayton, Ohio 45404 
 
south campus — Springboro 
main line.............................................................937-641-3000 
emergency department line..................................................... 937-641-3400 
 
3333 West Tech Road 
Miamisburg, Ohio 45342 

Huber Heights 
phone.....................................................................937-641-3180 
 
8501 Old Troy Pike 
Huber Heights, Ohio 45424 
 
Troy 
phone................................................................... 937-641-4546 
 
865 W. Market Street 
Troy, Ohio 45373 

urgent care at south campus in Springboro

In response to the Ohio outbreak of COVID-19, the urgent care at our south campus in Springboro is currently closed. For minor conditions, please visit one of our Kids Express locations, if your primary care physician is not available. For urgent care needs, our main and south campus emergency departments are open 24/7. You can also visit our Huber Heights urgent care

can Dayton Children’s perform tests to detect COVID-19?

The determination of who is tested for COVID-19 comes from the Ohio Department of Health and not by Dayton Children's. If you have any additional questions, please contact 1-833-4ASKODH (1-833-427-5634).

are you taking donated homemade face masks and related supplies?

The Greater Dayton Area Hospital Association (GDAHA), in partnership with Montgomery County Emergency Management and Public Health – Dayton & Montgomery County, has created a streamlined process for individuals to donate homemade face masks and related supplies to support the community’s response to the COVID-19 pandemic.

“Many generous individuals, nonprofits, private companies and others are reaching out to offer support. While our hospitals are making the most of our inventory of personal protective equipment (PPE), there is still a need for additional equipment and supplies due to increased national demand,” said Sarah Hackenbracht, President & CEO of the Greater Dayton Area Hospital Association.

At this time, only donations of homemade face masks and related supplies will be accepted from individuals.

Starting Friday, March 27, individuals who have already created homemade face masks can drop off their donations at St. Vincent de Paul, 945 S Edwin C Moses Dr., Monday – Friday, 8 a.m. – 4 p.m. This centralized location will allow for appropriate storage, laundering and distribution throughout the region if needed. Donations should be delivered in plastic bags no larger than 13 gallons, ideally in bags that are closed/tied for storage.

For those who have supplies to create homemade face masks, but have not yet assembled them, supplies of elastic are needed. Montgomery County has a stockpile of never-used N-95 masks that need repair to bring them into compliance. Donations of thread, one-fourth-inch elastic, and gallon sized baggies are needed to repair these N-95 masks to bring them into compliance.

“At this critical time, we appreciate our community’s eagerness to donate supplies that will help ensure our hospitals can continue to protect our patients, providers, and staff,” Hackenbracht said. “This situation is unprecedented, and we are grateful for the extra help.”

More information is available online at http://gdaha.org/news/.

do you have any patients here with the virus?

Just like with any other patient information, we cannot share that with you. Please trust that all proper precautions are followed for any patient needing special precautions.

will I/my child get the virus since we’re here?

Your exposure risk is lower as hospital staff have very detailed processes for protecting others from virus spreads.

what else is Dayton Children’s doing for Coronavirus?

Dayton Children’s is committed to the safety of our patients and families. We have reduced large groups, visitors and meetings to help decrease the spread of this virus. We have also been preparing ourselves for potential patients in collaboration with our government partners.

why are all of the hospital employees wearing facemasks?

One way that Dayton Children’s Hospital is committing to the safety of its patients, families and staff is by requiring all hospital employees to begin wearing facemasks beginning April 1, 2020.  

Your safety and that of our care team is our top priority and we will be wearing these masks when caring for all patients. We made this decision with feedback taken from the Children’s Hospital Association, the Greater Dayton Area Hospital Association (GDAHA), and several areas in the nation who have been dramatically impacted by COVID-19. 

additional FAQs and resources 

information sheets to download and print

The following sheets can be downloaded and printed to be distributed in the community as necessary. 
 

Are you a provider looking for resources to give to your patient families? Visit our brand resource center for downloable resources you can print in your office.

health care professional resources

We are commited to doing our best to keep our partnering health care professionals informed about the latest efforts being put into place at Dayton Children's. Visit our COVID-19 resource hub for health care professionals to find additional resouces.

how does the coronavirus impact babies, kids and teens?

If infected, most children would have mild symptoms like a cold. This virus does not seem to impact them as harshly as it does older adults. Even very young babies have recovered well. No child under the age of 9 has died and the death rate from 10-39 is 0.2%.

how can I prevent COVID-19?

There is currently no vaccine to prevent coronavirus disease 2019. The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Wash your hands with soap and water for at least 20 seconds. (can also use hand sanitizer with 60% alcohol when hands are not visibly dirty.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

For information about handwashing, see CDC’s Handwashing website

For information specific to health care, see CDC’s Hand Hygiene in Health care Settings

do I need a face mask?

  • CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19.
  • Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.
  • The use of face masks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

what should I do to protect myself and my child from getting the coronavirus?

  • Wash your hands with soap and water for at least 20 seconds. (can also use hand sanitizer with 65% alcohol when hands are not visibly dirty.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

is my child at risk?

For the general U.S. public, the immediate risk from COVID-19 is considered low. Unless your family or child has been exposed to a positive COVID-19 patient OR recently traveled to country noted in CDC guidelines your risk is very low.  At this time, seasonal influenza remains a far greater risk to children than COVID-19.

do you have visitor restrictions?

Yes. We have asked all visitors who do not have mission critical functions to stay off campus. We are restricting patient visitors to two parents/guardians per patient. Please see the full restrictions for more information. Screening procedures are:

employee, patient, family and visitor screening for COVID-19

All patients, families, visitors and employees should be asked the following questions:

Within the last 14 days, do you have the following:

 

Yes

No

Cough

 

 

 

Respiratory illness symptoms (difficulty breathing, shortness of breath)

 

 

 

Fever greater than 100.4 degrees

 

 

 

AND

Have you been close to someone who has known COVID-19?

 

 

 

 

 

 

 

I have symptoms of coronavirus. Is it recommended that I get tested?

If your symptoms remain like those of a cold or the flu, there is no need to get tested. Treatment would not change, no matter the result. The symptoms are what would drive a different treatment.

If you develop trouble breathing or a high fever (above 104 F) go to the emergency department.

who should I contact if I have questions about coronavirus?

The Ohio Department of Health has a hotline – 1-833-4ASKODH (1-833-427-5634). That is the best place to start. They will have the most up-to-date information.

do I need a face mask?

  • CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19.
  • Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.
  • The use of face masks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

For information about handwashing, see CDC’s Handwashing website

For information specific to health care, see CDC’s Hand Hygiene in Health care Settings

questions about coronavirus

If you have additional questions about the coronavirus please call the Dayton Children's COVID-19 hotline at 1-888-746-5437 or the Ohio Department of Health hotline – 1-833-4ASKODH (1-833-427-5634).