What Kind of Care Can My Child Expect?

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Dayton Children’s is committed to providing the highest quality of care for our patients and families. Service excellence is a major component of our work. So, we take our job of listening to our patients and families very seriously.

To gauge patient satisfaction, we use a combination of written surveys and telephone interviews with parents who recently received care for their child in all major clinical areas including inpatient, specialty care clinics, outpatient surgery, urgent care, medical imaging, and laboratory services.  Scores from all surveys are aggregated to provide the overall satisfaction score.   

Asking these questions and acting on the results helps Dayton Children’s keep our promises to patients and families of providing the very best care in a child-friendly, healing environment.  

  FY 2008 FY 2009 FY 2010 FY 2011 YTD
Overall patient satisfaction 89.9 90.1 90.4 90.2 91.6
Likelihood to recommend n/a n/a 92.6 92.7 93.2


 

 

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About Dayton Children's

The right care for the right reasons

Accreditations

The Children's Medical Center of Dayton Dayton Children's
The Right Care for the Right Reasons

One Children's Plaza - Dayton, Ohio - 45404-1815
937-641-3000
www.childrensdayton.org