As a parent, patient or legal guardian you have the right to:
- Receive the best care possible. Race, religion, sex, age, disability, cultural status or national origin will not affect the quality of care.
- Be treated with courtesy and respect at all times. Personal values, cultural and spiritual beliefs will be respected as long as they don’t interfere with the well being of others or the medical care planned. If needed, the hospital can help you/your child with resources to meet psychosocial and spiritual needs.
- Have personal privacy and confidentiality within the limits of the law.
- Have safe care and surroundings as much as possible.
- Have pain relief for yourself/your child, which includes a quick response to reports of pain by concerned staff members who are committed to pain prevention and management.
- Know the name of the doctor in charge of your/your child’s care and to know the name and job of others caring for you/your child.
- Have the doctor in charge provide complete information about your/your child’s condition, care and what to expect in words I can understand.
- Have visitors and be able to talk with or see people outside the hospital.
- Have an interpreter if needed (child or family member is unable to see, hear, speak or understand English).
- See your child’s medical record as permitted by law and to have help in understanding the information in the medical record.
- Be involved in your child’s care as much as possible. To do so you will have:
- Complete information about my child’s condition
- Complete information on planned treatment
- A full explanation if experimental treatment is recommended for research and/or education, including details on any risks, recovery and success rates
- Receive information on other treatments available when they are considered appropriate
- Ask that a specialist (a doctor who is an expert on my/my child’s problem) see me or my child. One of Dayton Children’s doctors needs to submit this request in writing.
- Refuse treatment (except when those treatments are required by law). If you refuse treatment that your doctor feels is necessary for good medical care, he or she has the right to stop being your/your child's doctor.
- Know all the reasons that make it necessary to transfer you/your child to another hospital or health facility and to know about other options.
- Ask for and get a complete list and explanation of all charges that I may be billed for.
- Get information when your child is admitted. Information should include our patient rights policy, how patient complaints are resolved, and information on the bioethics committee.
- Develop advance directives (patients 18 years of age and older) and appoint a surrogate to make health care decisions on you//your child’s behalf.
- Get information on ways to help children who have had a long absence from school.
- Have freedom from the use of restraints, except when medically indicated.
- Be informed of hospital rules and regulations.
- Have protective services as needed.
- Know why you/your child experienced unanticipated results due to a change in the plan of care.
As a parent, patient or legal guardian you have the responsibility to:
- Give complete and honest information about:
- Present sickness or condition
- Past sickness or condition
- Past hospital stays
- Anything else that might affect your child or your child's health
- Advance medical directives as appropriate
- Follow the treatment plan recommended by your/your child's doctor. This includes:
- Instructions from nurses and other health professionals who are carrying out the physician's orders and enforcing hospital rules and regulations.
- Keeping appointments and notifying the responsible physician or hospital if I cannot do so.
- Accept responsibility for what happens if you refuse treatment or do not follow the physician’s instructions.
- Tell the doctor or nurse when you/your child are/is in pain. To work with the doctor and nurse to develop a pain management program.
- Pay your medical bills on time.
- Follow hospital rules and regulations.
- Respect the rights of other patients and hospital personnel.
Dayton Children’s realizes that there may be times when you have questions about decisions and actions related to your child's care. We recommend talking directly with the attending physician or the relevant hospital department personnel. In cases of continued disagreement or ethical concerns, the patient, family, physician or hospital department personnel should make a referral to the patient relations department.
If you have a concern, please talk to
- The caregiver or person in charge first
- The doctor or hospital department
- The patient representative at 937-641-3306
- You may also call 937-641-3999 to reach Dayton Children’s bioethics committee.
If your concerns are not addressed after following the steps above, you may contact the Ohio Department of Health (ODH) at 1-800-342-0553 or The Joint Commission at 1-800-994-6610.
The DAISY award is awarded quarterly and recognizes extraordinary nurses. Nominate your favorite nurse today!
We're here to help!
Visit the "Dr. Mom Squad" blog at blog.childrensdayton.org to hear from four local women who know what it is like to be both a doctor AND a mom! Come back each week to learn important information on kids health and safety from women who understand the medical and the mom side of you child's health!