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Kids Express - Video Visits

hours

Kids Express video visit hours everyday 8:00 am - 8:00 pm Closed on Thanksgiving, Christmas and New Year's Day

our current wait time is

what is Kids Express?

Plain and simple, it's quick care for sick kids.

Kids Express is a one-of-a-kind pediatric-focused health care option combining the convenience of a retail clinic approach and online scheduling with the pediatric expertise of a specially trained nurse practitioner. While there are a lot of retail clinics for adults, this is the only one in Ohio with care that is just right for kids and focused on their unique needs. Our board-certified pediatric nurse practitioners provide high quality, affordable health care. 

Kids Express is available for in-person visits in Springboro, Mason or West Chester as well as video visits for patients located throughout our region. 

ages treated

Kids Express treats patients 6 weeks to 18 years.

conditions treated

The Kids Express team can see patients virtually for the conditions listed below.

Conditions seen virtually include:

• Rashes

• COVID-19 concerns

• Minor respiratory conditions

• Allergies

• Pink eye

• Vomiting and diarrhea

• Headache

• Constipation

• Minor injuries to help determine if your child needs to be seen in person

how it works 

Use the save your spot feature to choose a time that is convenient for you and your child. 

When it is time for your appointment, you will receive a text message with instructions on logging in. Be sure that your child is available and awake for the appointment. 

Our nurse practitioner will join you virtually and assess your child. If a prescription is needed they can send it to Dayton Children's pharmacy for curbside pickup or to the pharmacy of your choice. 

If our nurse practitioner believes your child needs to be seen in person they can convert the visit for your child to be seen at one of our Kids Express or Urgent Care locations and you will only receive one charge. 

payment

All payments must be made using check or credit/debit card. If you have insurance, but don’t have your current card, you will need to pay the retail list price in full. No cash is accepted. We accept Visa, Mastercard and Discover.

if you have insurance:
Please provide your insurance card and we will collect any copay due at the time of service. Then, we will bill your insurance company. You may get an additional bill from us after your insurance processes the claim, as you may potentially owe an additional amount.

if you are uninsured:
We offer a single price of $99 for your visit.  Our registration staff will collect payment in full via credit/debit card from you at the time of the service.

Please note: If you choose to pay upfront or to use your insurance, we can’t go back and bill insurance or provide you the list price after the date the service is provided.

 

our current wait time is