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Kids Express - Video Visits

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operating hours

Kids Express video visit hours everyday 8:00 am - 8:00 pm Closed on Thanksgiving, Christmas and New Year's Day view holiday hours

Kids Express - Video Visits

quick care for minor conditions

symptom checker: Use our interactive and easy symptom checker to determine the best place to go for care based upon your child's symptoms. 


Kids Express video visits are available 7 days a week to connect you with a pediatric nurse practitioner when your child is sick with a minor condition.  

We do not recommend Kids Express video visits for: 

  • Difficulty breathing
  • Ear infections
  • Medication refills

Learn more about what we do treat. 

reminder

Kids Express is not an urgent care or an emergency department. Parents should choose those other options if their child is having trouble breathing, bleeding profusely, needs stitches, imaging or care above what a pediatrician could take care of during an office visit. 

learn more: 

ages treated

Kids Express treats patients 6 weeks to 18 years.

conditions treated

Talk to one of our pediatric nurse practitioners from the comfort of your home for certain conditions such as:

  • Allergies
  • COVID-19 concerns
  • Pink eye
  • Sore throat
  • Vomiting and diarrhea
  • Rashes
  • Headache
  • Constipation
  • Minor injuries to help determine if your child needs to be seen in person

If your child needs a prescription we can send it to your pharmacy of choice. Please note that patients must be in the state of Ohio during the video visit. 

schedule a video visit

what you can expect 

  • Use the save your spot feature to choose a time that is convenient for you and your child. 
  • When it is time for your appointment, you will receive a text message with instructions on logging in. Be sure that your child is available and awake for the appointment. 
  • Our nurse practitioner will join you virtually and assess your child. In some cases, if a prescription is needed they can send it to a Dayton Children's pharmacy or the pharmacy of your choice. 
  • If our nurse practitioner believes your child needs to be seen in person they can convert the visit for your child to be seen at one of our Kids Express or Urgent Care locations and you will only receive one charge. 

 

In person visits

Kids Express is also available for in-person visits in Beavercreek, Centerville, Springboro, Mason or West Chester as well as video visits for patients located throughout our region. 

 

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payment

All payments must be made using credit/debit card. If you have insurance, but don’t have your current card, you will need to pay the retail list price in full. No cash is accepted. We accept Visa, Mastercard and Discover.

If you have insurance:
Please provide your insurance card and we will collect any copay due at the time of service. Then, we will bill your insurance company. You may get an additional bill from us after your insurance processes the claim, as you may potentially owe an additional amount.

If you are uninsured:
We offer a single price of $99 for your visit.  Our registration staff will collect payment in full via credit/debit card from you at the time of the service.

Please note: If you choose to pay upfront or to use your insurance, we can’t go back and bill insurance or provide you the list price after the date the service is provided.