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Kids Express - Video Visits

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operating hours

Kids Express video visit hours everyday 8:00 am - 8:00 pm view holiday hours

Kids Express - Video Visits

Kids Express video visits - telehealth for sick kids

What is Kids Express? Plain and simple, it's quick care for sick kids. Now even more convenient with the option for video visits! 

The pediatric-trained nurse practioners with Kids Express can see patients virtually for a variety of minor conditions from the comfort of your home. 

Kids Express is also available for in-person visits in Springboro, Beavercreek, Mason or West Chester. Learn more. 

reminder

Kids Express is not an urgent care or an emergency department. Parents should choose those other options if their child is having trouble breathing, bleeding profusely, needs stitches, imaging or care above what a pediatrician could take care of during an office visit

ages treated

Kids Express treats patients 6 weeks to 21 years.

what you can expect

  • The pediatric difference. Kids are not little adults and deserve care designed for them.

  • Our providers can send a summary of your visit to your primary care provider, with your permission.
  • Lower cost than an urgent care or emergency visit, $99. We accept debit card, credit card, checks (no cash accepted) and most insurance plans.

conditions treated

The Kids Express team can see patients virtually for the conditions listed below. Please note that patients must be in the state of Ohio during the video visit. 

Conditions seen virtually include:

  • Allergies
  • Bug bites
  • Constipation
  • COVID concerns
  • Headache (non-chronic) 
  • Minor injuries to help determine if your child needs to be seen in person
  • Minor respiratory conditions
  • Pink eye
  • Rashes
  • Vomiting and diarrhea

how it works 

  1. Use the save your spot feature to choose a time that is convenient for you and your child. 
  2. When it is time for your appointment, you will receive a text message with instructions on logging in. Be sure that your child is available and awake for the appointment. 
  3. Our nurse practitioner will join you virtually and assess your child. If a prescription is needed they can send it to Dayton Children's pharmacy for curbside pickup or to the pharmacy of your choice. 
  4. If our nurse practitioner believes your child needs to be seen in person they can convert the visit for your child to be seen at one of our Kids Express or Urgent Care locations and you will only receive one charge. 

schedule a video visit

payment

All payments must be made using check or credit/debit card. If you have insurance, but don’t have your current card, you will need to pay the retail list price in full. No cash is accepted. We accept Visa, Mastercard and Discover.

if you have insurance:
Please provide your insurance card and we will collect any copay due at the time of service. Then, we will bill your insurance company. You may get an additional bill from us after your insurance processes the claim, as you may potentially owe an additional amount.

if you are uninsured:
We offer a single price of $99 for your visit.  Our registration staff will collect payment in full via credit/debit card from you at the time of the service.

Please note: If you choose to pay upfront or to use your insurance, we can’t go back and bill insurance or provide you the list price after the date the service is provided.