Making an appointment
So You Know… Our Office Policies
At the Dayton Children’s orthopaedic center, we look forward to meeting new patients and caring for their orthopaedic concerns. Reading through our office policies will help you know what to expect before your child’s first appointment.
Learn more about:
- Making an appointment
- What you need before your first appointment
- Fees, payments and insurance
- Patient portal
We schedule same-day and next-day appointments for patients who have a need that requires immediate care, such as a fracture. If your child has a non-urgent need, we usually will be able to make an appointment within a week or two of your call.
You can make an appointment for your child by calling 937-641-3010, or you can request an appointment online. A representative from the Dayton Children's orthopaedic center will contact you within 24 to 48 hours to confirm the actual appointment date and time.
If you need a same-day or next-day appointment, please call our center directly. In the event of a medical emergency, please dial 911 immediately.
If you are unable to keep your appointment, please call the Dayton Children's orthopaedic center as far in advance as possible so we may use that time slot to schedule another patient. If you miss your appointment and do not let us know in advance, you will be charged a $25 no-show fee.
We make a sincere effort to adhere to our appointment schedule, but sometimes delays are unavoidable—such as when one of our doctors is called away to perform emergency surgery. We appreciate your patience in these situations, and will do our best to keep you informed while you wait.
Before your child’s first appointment, please take a moment to read through our Pediatric Orthopaedic Patient Packet, which contains helpful information about our policies. The packet also contains patient registration forms, which we ask that you print, complete and bring with you to your child’s appointment. This will expedite the registration process.
If your child had X-rays taken at a non-Dayton Children’s facility, please bring the scans with you to your child’s appointment. If your child had X-rays taken at a Dayton Children’s facility (including an urgent care location), you do not need to bring the scans with you.
Please bring your child’s insurance card to the appointment as well.
Our clinics accept most major insurance plans. If you have health insurance, we will gladly file a claim with your health insurance company. After the claim has been processed, we will send you a bill for whatever amount is not covered by your insurance company. You are responsible for paying that amount.
Co-payments are due at the time of service. If you do not have insurance, or your insurance policy does not include our practice, we ask that you pay your bill in full at the time of your child’s office visit, unless other arrangements have been made. For your convenience, we accept all major credit cards, cash and checks.
To request a prescription or prescription refill, please call us at 937-641-3010 between 9:00 am and 4:00 pm, Monday through Friday. In an emergency situation, we will fufill prescription requests after hours.
Please visit our patient portal to exchange messages with our office, request appointments, access portions of your child’s medical record, update personal information and review and pay bills.
A physician referral is not usually necessary to make an appointment. Same-day or next-day appointments are available for immediate needs.
Make a referral
Fax referral forms: 937-641-4500, 24 hours
Toll-free fax: 1-866-891-6941
Hours: 7:30 am to 6:00 pm, Monday through Friday